Terms of Service
Last updated: January 27, 2026
1. Acceptance of Terms
By accessing or using Trial Chimp's platform, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Description of Service
Trial Chimp provides a platform that connects individuals with clinical trial opportunities. We facilitate the discovery and application process but do not conduct clinical trials ourselves. We are an intermediary service between participants and research institutions.
3. User Accounts
To use our services, you must:
- Be at least 18 years of age
- Provide accurate and complete registration information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized access
- Be responsible for all activities under your account
4. Health Information Accuracy
You agree to provide accurate health information when using our platform. Inaccurate information may result in inappropriate trial matches and could affect your safety. Trial Chimp is not responsible for consequences arising from inaccurate user-provided information.
5. No Medical Advice
Trial Chimp does not provide medical advice, diagnosis, or treatment recommendations. Information on our platform is for informational purposes only. Always consult with qualified healthcare providers regarding medical decisions and clinical trial participation.
6. Clinical Trial Participation
Participation in any clinical trial is voluntary and subject to the terms of the specific study. Trial Chimp:
- Does not guarantee acceptance into any trial
- Is not responsible for the conduct of clinical trials
- Does not guarantee outcomes or compensation
- Is not liable for any adverse events during trial participation
7. User Conduct
You agree not to:
- Provide false or misleading information
- Use the platform for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Interfere with the proper functioning of the platform
- Violate any applicable laws or regulations
8. Intellectual Property
All content on Trial Chimp, including text, graphics, logos, and software, is owned by Trial Chimp or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our written consent.
9. Limitation of Liability
To the maximum extent permitted by law, Trial Chimp shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability shall not exceed the amount you paid to us in the past twelve months.
10. Indemnification
You agree to indemnify and hold harmless Trial Chimp and its affiliates from any claims, damages, or expenses arising from your use of our platform or violation of these terms.
11. Termination
We may terminate or suspend your account at any time for violation of these terms. You may also delete your account at any time through your dashboard settings.
12. Modifications
We reserve the right to modify these Terms of Service at any time. Continued use of our platform after changes constitutes acceptance of the modified terms.
13. Governing Law
These terms shall be governed by the laws of the State of California, without regard to conflict of law principles. Any disputes shall be resolved in the courts of San Francisco County, California.
14. Contact Information
For questions about these Terms of Service, contact us at:
- Email: legal@trialchimp.com
- Phone: 1-800-TRIALS
- Address: 123 Innovation Way, San Francisco, CA 94105