Privacy Policy
Last updated: January 27, 2026
1. Introduction
Trial Chimp ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our clinical trial matching platform.
2. Information We Collect
Personal Information
We may collect the following types of personal information:
- Name, email address, and contact information
- Date of birth and demographic information
- Health information and medical history you provide
- Location data for matching you with nearby trials
- Account credentials
Health Information
To match you with appropriate clinical trials, we collect health-related information including current medical conditions, medications, and medical history. This information is classified as Protected Health Information (PHI) under HIPAA.
Automatically Collected Information
When you access our platform, we automatically collect device information, IP address, browser type, and usage data through cookies and similar technologies.
3. How We Use Your Information
We use your information to:
- Match you with relevant clinical trials based on your health profile
- Facilitate communication between you and research institutions
- Process your trial applications and track their status
- Send notifications about new matching trials
- Improve our platform and services
- Comply with legal obligations
4. Information Sharing
We may share your information with:
- Research Institutions: When you express interest in a trial, we share relevant information with the conducting institution
- Service Providers: Third parties who help us operate our platform
- Legal Requirements: When required by law or to protect our rights
We never sell your personal information to third parties for marketing purposes.
5. Data Security
We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. All health information is handled in compliance with HIPAA requirements.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your account and associated data
- Opt out of marketing communications
- Request a copy of your data
7. Data Retention
We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account at any time.
8. Children's Privacy
Our platform is not intended for individuals under 18 years of age. We do not knowingly collect information from children without parental consent.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our platform and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
- Email: privacy@trialchimp.com
- Phone: 1-800-TRIALS
- Address: 123 Innovation Way, San Francisco, CA 94105